Terms of Service

1. Overview

Welcome to Lotta and Liv! By accessing or using my website (www.lottaandliv.com.au), you agree to follow these Terms of Service. Please read them carefully before making a purchase.

2. Online Store Terms

🔹 You must be at least 18 years old or have permission from a parent/guardian to shop with me.
🔹 You agree not to use my products for illegal or unauthorized purposes.
🔹 I reserve the right to refuse service to anyone at my discretion.

3. Product Information & Pricing

🔹 I do my best to provide accurate descriptions and images, but colors may appear differently on your screen.
🔹 Prices are subject to change without notice.
🔹 I reserve the right to modify or discontinue products at any time.

4. Orders & Payments

🔹 I accept major credit cards, PayPal, and other approved payment methods at checkout.
🔹 Your order is not confirmed until payment is processed and you receive an order confirmation email.
🔹 I reserve the right to cancel or refuse orders suspected of fraud.

5. Shipping & Delivery

🔹 Estimated shipping times are provided at checkout, but delays may occur due to carrier issues beyond my control.
🔹 I am not responsible for lost or stolen packages once marked as delivered.

6. Returns & Refunds

🔹 My Return & Refund Policy outlines the process for returns and exchanges.

7. User Comments & Reviews

🔹 If you submit a review or comment, you grant me the right to use, edit, or share it on my platforms.
🔹 I reserve the right to remove inappropriate or offensive content.

8. Limitation of Liability

🔹 I am not liable for any direct, indirect, or accidental damages resulting from using my website or products.
🔹 You use my website and products at your own risk.

9. Changes to Terms

🔹 I may update these Terms from time to time. Any changes will be posted here, and continued use of our site means you accept the new terms.

10. Contact Information

For any questions about these Terms, contact me at admin@lottaandliv.com.au.